Working Well With AI

A practical course on getting clearer, more useful, more human output from AI.

What this course is

Working Well With AI is a mini course for people who want better results from AI without gimmicks, hype, or advanced technical tricks.

It focuses on the fundamentals that actually make a difference: clearer context, better audience awareness, stronger goals, tighter constraints, and smarter refinement.

The course is built for people across all roles — product, marketing, operations, support, documentation, developers who write, and anyone who uses AI to get work done.

What you will learn

Why vague prompts produce weak output — and what to do instead
How to treat AI as a collaborator rather than a text generator
How context, audience, and constraints change output quality
How to refine output instead of accepting the first draft
How to build reusable prompt patterns for your actual work

Course structure

The course is organized into 4 modules and 10 lessons, followed by a capstone framework and supporting resources.

Module 1 — The Mindset Shift (Lessons 1–2)
Module 2 — Giving AI Better Direction (Lessons 3–5)
Module 3 — Getting Better Results Through Process (Lessons 6–8)
Module 4 — Turning Better Prompting Into Better Work (Lessons 9–10)
Capstone — The Practical AI Workflow

Folder structure

working-well-with-ai/
├── README.md
├── course-overview.md
├── course-promise.md
├── audience.md
├── teaching-notes.md
├── capstone/
│   ├── capstone-overview.md
│   └── practical-ai-workflow.md
├── modules/
│   ├── module-1-the-mindset-shift/
│   ├── module-2-giving-ai-better-direction/
│   ├── module-3-getting-better-results-through-process/
│   └── module-4-turning-better-prompting-into-better-work/
├── exercises/
├── templates/
└── resources/

How to use this course

Read the lessons in order. Each one builds on the previous one. After each lesson, complete the exercise. By the end, use the capstone workflow as your go-to mental model for working with AI.

The templates and resources are yours to keep and use immediately after the course.